Help with MYPT — your AI-powered training program app. Upload workout files, log sets, and sync across devices.
For technical support, billing questions, or feedback:
Email: f.sanna@zerodb.studio
We usually reply within 2 business days. Please include your device model, iOS/Android version, and a short description of the issue.
Open MYPT and tap Upload program. Select an Excel (.xlsx), CSV, or PDF file. The AI interprets your sheet and configures splits, exercises, sets, reps, and RIR automatically. Each successful interpretation uses 1 upload credit.
Credits let you upload and interpret new training programs. New users receive 2 trial credits. Additional packs can be purchased in the app (2, 4, 8, or 16 credits). The sample Upper/Lower program does not consume a credit.
Open Settings on your first device and copy your Sync ID. On the second device, paste it under Link another device. History, program and credits stay in sync via our server.
Ensure the file is a clear workout sheet with exercise names, sets, reps, and RIR where possible. Try exporting again as Excel or PDF. If the AI returns invalid JSON, wait a moment and retry — complex sheets may take longer. Credits are only deducted after a successful interpretation.
Go to Settings → Buy credits (or the Credits screen) and tap Restore purchases. Credits are consumable: restoring confirms past App Store / Google Play transactions but does not re-credit programs already uploaded.
Yes. Your active program and training history sync via our server when online. Workout history is also stored locally on your device for offline access. Use Settings → Force server sync if data looks out of date.
Optional. In Settings → Advanced features, paste your Google Apps Script Web App URL to push logged sets to a spreadsheet. This is a personal integration — you set up and host the script yourself.
In Settings → Advanced features → Delete all history you can clear local workout logs. To remove your synced program from the server, contact us by email and we will assist.